Terms of service

Terms of service

Thank you for visiting – www.bellavitaluxury.uk (the “Site”). Please take a moment to read these Terms and Conditions (“Terms”) carefully before using our Site. This Site is operated by Bellavita Perfumes Limited, a company registered in with its registered office at - 205 Preston Hill, London, Harrow, HA3 9UL, United Kingdom, Company Number: 15767543, and VAT Number: GB492843260.

These Terms (along with any documents referred to in them) set out the rules for using our Site, whether you are visiting as a guest or a registered user. This includes accessing, browsing, or registering on the Site.

By using our Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, please do not use our Site.

You may use our Site freely without the need to sign in or create an account.

Additional Policies That Apply

These Terms refer to the following additional policies, which also apply when you use our Site:

  • Our Privacy Policy, available at the website, under ‘Support’ section to the footer. These policies explain how we collect, use, and protect your personal information. By using our Site, you consent to this processing and confirm that all data provided by you is accurate.

  • Our Refund and Return Policy, available at the website, under ‘Support’ section to the footer, outlines the terms and conditions under which products may be returned and refunds processed. All returns and refunds are subject to the provisions set out in that policy.

  • Our Cookie Policy, which outlines how cookies are used on our Site and your choices in relation to them.

From time to time, we may run promotions, offers, or competitions on the Site. When we do, separate terms and conditions will be provided for those specific promotions or competitions.

CHANGES TO THESE TERMS

We may revise these Terms from time to time. Please check this page regularly to stay informed of any updates, as the revised Terms are binding on you. By continuing to use our Site after any changes have been made, you confirm your acceptance of the updated Terms. If you do not agree with the changes, you should stop using our Site immediately.

CHANGES TO OUR SITE

We may update and make changes to our Site and its content at any time without prior notice. While we aim to keep the information accurate and current, please note that any part of the Site may be outdated at any given time, and we are under no obligation to update it.

We do not guarantee that the Site or any of its content will be free from errors or omissions. You acknowledge that updates or changes may occasionally affect access to our Site or its functionality.

ACCESSING OUR SITE

Our Site is made available to you free of charge.

We do not guarantee that the Site, or any content on it, will always be available or uninterrupted. Access may occasionally be suspended or restricted due to maintenance, updates, or technical issues. We are not responsible for any interruptions caused by factors beyond our control, including but not limited to:

  • Poor transmission or reception of data via the internet;

  • External security breaches or viruses;

  • Faulty reception equipment or communication networks; or

  • Other internet-related malfunctions affecting the functionality of the Site.

Access to the Site is provided on a temporary basis. We may suspend, withdraw, or amend all or any part of the Site without prior notice. We shall not be liable if, for any reason, the Site is unavailable at any time or for any duration.

You are responsible for ensuring that you have all necessary arrangements and equipment to access the Site. We do not guarantee that the Site is compatible with your hardware or software, or that it is free from harmful components such as viruses, worms, or Trojan horses. We are not liable for any damage or loss caused by such technical threats.

You are also responsible for ensuring that all persons accessing the Site through your internet connection are aware of these Terms and any other applicable terms, and that they comply with them.

NO WARRANTY

The Site is provided on an “as is” basis. To the fullest extent permitted by applicable law, we disclaim all warranties, conditions, or other terms of any kind, either express or implied. This includes, without limitation, warranties of title, merchantability, satisfactory quality, fitness for a particular purpose, and non-infringement of third-party rights.

YOUR ACCOUNT AND PASSWORD

Access to certain areas of the Site may require registration or login using a password or other credentials. If you create or are issued a user ID, password, or other security information, you must keep such information confidential and not disclose it to any third party.

We may limit login attempts to prevent unauthorized or fraudulent access. You must promptly notify us if you suspect any misuse of your login credentials or become aware of any security breach.

In the event that you fail to comply with these Terms, we reserve the right to disable your login credentials at our sole discretion.

If you believe someone else may know or is using your password or account without authorization, please contact our Customer Care Team at – store@bellavitaluxury.uk or via the “Contact Us” section on the Site.

PROHIBITED USES

You may only use the Bellavita Luxury Site for lawful purposes. You agree not to use the Site:

  • In violation of any applicable local, national, or international law or regulation;

  • In a manner that is unlawful or fraudulent, or for any unlawful or fraudulent purpose;

  • To harm or attempt to harm minors in any way;

  • To upload, download, use, or reuse any material that does not comply with our content standards;

  • To send, knowingly receive, or facilitate the sending of unsolicited or unauthorised advertising, promotional materials, or spam;

  • To knowingly introduce or transmit any harmful content such as viruses, Trojan horses, worms, spyware, or any other code intended to harm, damage, or adversely affect the operation of any hardware, software, or data.

Additionally, you agree not to:

  • Copy, duplicate, reproduce, or resell any part of our Site in breach of these Terms;

  • Attempt to gain unauthorised access to any part of our Site, server, connected systems or databases;

  • Interfere with or disrupt the functioning of our Site, networks, or software used to deliver our Site or services;

  • Tamper with security-related features of the Site or bypass any access restrictions.

INTELLECTUAL PROPERTY

All content and materials on the Bellavita Luxury Site—including but not limited to text, visuals, logos, designs, graphics, images, video, audio, software, trademarks, and service marks (collectively, the “Content”)—are owned by or licensed to - Bellavita Perfumes Limited and are protected by copyright, trademark, and other intellectual property laws worldwide. All rights are reserved.

You are granted a limited, non-exclusive, non-transferable licence to access and use our Site solely for personal, non-commercial purposes, subject to these Terms.

You may only download or print Content from our Site if:

  • You make one personal copy for non-commercial use only;

  • You do not modify the content in any way;

  • You keep intact any copyright or proprietary notices;

  • You do not separate graphics, photos, or videos from accompanying text;

  • Our authorship and that of any identified contributors is clearly acknowledged;

  • You do not use the Content for commercial purposes without obtaining a licence from us.

You must not:

  • Use, copy, reproduce, adapt, reverse-engineer, or distribute any part of the Site for commercial use without permission;

  • Host, link, or make any part of our Site accessible from another website via framing or other means;

  • Build a database or archive by storing or harvesting any content from the Site;

  • Use our trade names or trademarks without our prior written consent.

Any unauthorised use of our Site or its Content will result in an immediate termination of your limited right to use it. At our request, you must return or destroy any copies you have made.

To request permission for use of our content or intellectual property, please contact our Customer Care Team using the details in the “Contact Us” section.

NO RELIANCE ON INFORMATION

The content on the Bellavita Luxury Site is provided for general informational purposes only. While we strive to ensure the information is accurate and current, we make no guarantees, representations, or warranties—express or implied—about its accuracy, completeness, or suitability for any particular purpose.

Any beauty tips, product recommendations, or diagnostic tools provided on the Site are intended for general guidance only and should not replace professional or medical advice.

These tools are for illustrative and exploratory use only and do not constitute a diagnosis or treatment plan. They are not a substitute for consulting with a qualified dermatologist, healthcare, or skincare professional.

We do not accept liability for any reliance placed on the information or tools made available through the Site. If you have any uncertainties about your health, we strongly recommend seeking advice from a licensed medical professional.

Please note, the products and services shown on our Site are presented for general awareness only and do not constitute an offer for sale. Availability may vary depending on your location and applicable local regulations.

THIRD-PARTY USER-GENERATED CONTENT

Our Site may include information and materials uploaded by other users, including content shared via reviews, chat rooms, bulletin boards, or social media galleries. This user-generated content (“User Content”) has not been verified or approved by Bellavita Luxury. The views and opinions expressed by users do not represent our own views, values, or advice.

We do not endorse, control, or actively monitor User Content uploaded or shared on the Site. As such, we do not guarantee the accuracy, reliability, legality, or quality of this content. Content displayed in galleries or on interactive features may include material from users located outside the UK. Some images or results may have been digitally altered or filtered, and we make no assurances that the same results can be achieved by other users.

By using our Site, you acknowledge that you may encounter content you find offensive, inappropriate, or objectionable. We are not liable for any User Content, including any errors, omissions, or harm (whether direct or indirect) resulting from your exposure to such material.

If you wish to report or raise concerns about any user-uploaded content, please contact our Customer Care Team through the "Contact Us" section of the Site.

USER-GENERATED CONTENT SUBMISSION

From time to time, Bellavita Luxury may offer features that allow you to contribute your own content—such as written reviews, testimonials, photos, videos, or product experiences—on designated forums including, but not limited to:

  • Review and ratings sections

  • Q&A forums

  • Comment threads

  • Community galleries or uploads

  • Chat rooms or bulletin boards

When you make use of these features, you must comply with our Content Guidelines (outlined in the Acceptable Use Standards). We reserve the right to remove any content you post if, in our opinion, it fails to comply with those standards.

All content you submit to our Site will be considered non-confidential and non-proprietary. You retain ownership of your content, but by submitting it, you grant Bellavita Luxury and other users a limited, royalty-free, transferable licence to use, store, reproduce, modify, publish, distribute, and display that content through our Site and related marketing or digital channels.

MODERATION AND INTERACTIVE SERVICES

If we offer any interactive services on the Site, we will make clear the nature of the service (e.g. chat room, moderated Q&A) and whether it is subject to moderation (automated or manual).

We take reasonable steps to assess potential risks for users—especially minors—when using any interactive features. However, we are not obligated to monitor, oversee, or moderate these services and assume no liability for harm arising from user misuse or breach of our content standards.

Where moderation is in place, we will typically provide a way to contact the moderator in case of concerns or to report inappropriate content.

ACCEPTABLE CONTENT STANDARDS

These content standards apply to all user-submitted content (“User Content”) posted on the Bellavita Luxury Site, including in connection with interactive services such as reviews, discussion forums, and Q&A sections.

You must comply with both the spirit and letter of these standards. The standards apply to each individual part of any contribution, as well as the contribution as a whole.

User Content must:

  • Be accurate (where it states facts);

  • Reflect genuinely held opinions (where it states opinions);

  • Comply with applicable laws in the UK and in the country from which it is posted.

User Content must not:

  • Include any content that is malicious, defamatory, or libellous;

  • Contain rude, obscene, offensive, hateful, or inflammatory language or imagery;

  • Promote sexually explicit content or acts of violence;

  • Encourage or support discrimination based on race, gender, religion, nationality, disability, sexual orientation, or age;

  • Infringe the intellectual property rights (e.g., copyright, trademarks) of any third party;

  • Mislead, deceive, or be likely to mislead others;

  • Breach any legal obligation to a third party, such as a contractual duty or a duty of confidentiality;

  • Promote any form of illegal activity or criminal conduct;

  • Be threatening, abusive, or invade someone’s privacy;

  • Cause unnecessary annoyance, alarm, embarrassment, or distress to others;

  • Be used to impersonate another person or misrepresent your identity or affiliation;

  • Falsely suggest that the content originates from Bellavita Luxury (if it does not);

  • Promote or assist unlawful acts (e.g., copyright infringement or cybercrime);

  • Use third-party intellectual property without proper authorisation;

  • Be used for political messaging, propaganda, or religious proselytising;

  • Misuse the Site for purposes such as dating or personal solicitation;

  • Include any content likely to upset or be inappropriate for minors;

  • Promote or advertise products or services that compete with Bellavita Luxury;

  • Include personally identifiable information about others (e.g. full names, addresses, email addresses, phone numbers) without their prior explicit consent.

If you come across User Content that violates these standards, is offensive, or infringes the rights of others, please report it to our Customer Care Team via the “Contact Us” section on our Site.

SUSPENSION AND TERMINATION

We reserve the right to determine, at our sole discretion, whether your use of the Site breaches these Acceptable Standards. If a breach occurs, we may take any action we deem appropriate, including but not limited to:

  • Immediate, temporary, or permanent suspension or termination of your access to the Site;

  • Immediate removal of any User Content posted by you;

  • Issuance of a formal warning;

  • Legal action to recover damages and associated costs (including legal and administrative expenses);

  • Further legal proceedings where necessary;

  • Disclosure of information to relevant law enforcement authorities if required.

LIMITATION OF LIABILITY

Nothing in these Terms shall exclude or limit our liability for:

  • Death or personal injury caused by our negligence;

  • Fraud or fraudulent misrepresentation;

  • Any liability which cannot be excluded or limited under applicable English law.

To the fullest extent permitted by law, we disclaim all warranties, representations, conditions, or other terms that may otherwise be implied by law, statute, or otherwise in connection with this Site or its content.

We shall not be liable for any loss or damage arising out of or in connection with:

  • Your use of, or inability to use, our Site; or

  • Your reliance on any content displayed on our Site.

If you are a business user, we will not be liable for any:

  • Loss of profits, revenue, or anticipated savings;

  • Business interruption or operational downtime;

  • Loss of business opportunity, goodwill, or reputation;

  • Indirect or consequential damages of any kind.

If you are a consumer, the Site is intended solely for private, personal use. You agree not to use the Site for commercial or business purposes, and we have no liability for any loss of profit, business, or commercial opportunity.

We do not accept liability for any damage or loss caused by viruses, distributed denial-of-service (DDoS) attacks, or other malicious software that may infect your computer systems or data due to your use of our Site or from downloading any content or accessing third-party websites linked to it.


INDEMNITY

You agree to indemnify, defend, and hold harmless Bellavita Perfumes Limited, along with its employees, agents, and representatives, from and against any claims, demands, legal proceedings, or liabilities brought by any third party, to the extent that such claims arise from:

  • Your use of our Site;

  • Your breach of these Terms;

  • Any claim that your use of the Site infringes the intellectual property rights, publicity rights, or personal rights of a third party;

  • Content or actions by you that are defamatory, harmful, or cause damage to any other individual or entity;

  • Any unauthorised access to or misuse of the Site using your computer or credentials;

  • Any misrepresentations or breaches of warranties made by you under these Terms.

You agree to reimburse Bellavita Perfumes Limited, its employees, and agents for any and all costs, damages, and expenses (including reasonable legal fees) that arise out of or are related to such claims or proceedings.

LINKS TO THIRD-PARTY SITES

Our Site may contain links to external websites operated by third parties, or you may access our Site through third-party links. We have no control over the content or availability of those external websites and accept no responsibility or liability for any loss or damage that may arise from your use of them.

The inclusion of any third-party links does not imply any endorsement, sponsorship, or recommendation by Bellavita Perfumes Limited. If you have any issues with third-party links or services, please direct your concerns to the respective third-party provider.

LINKING TO OUR SITE

You may link to our homepage provided that:

  • You do so in a way that is fair and legal and does not damage our reputation or exploit it;

  • You do not imply any form of association, approval, or endorsement by Bellavita Luxury where none exists;

  • You only link from websites that you own or control.

You must not:

  • Frame our Site within another website;

  • Create a link to any part of our Site other than the homepage;

  • Establish a link from any site that does not comply with the content standards set out in these Terms.

We reserve the right to withdraw linking permission at any time without notice.

If you wish to use or reference any content from our Site beyond what is permitted above, please contact our Customer Care Team through the details provided in the “Contact Us” section of the Site.

VIRUSES AND SECURITY

While we take reasonable precautions, we do not guarantee that our Site will be secure or free from bugs, viruses, or other harmful technology.

You are responsible for ensuring that your computer systems, hardware, and software are configured appropriately to access our Site, and you should use your own antivirus protection.

You must not:

  • Intentionally introduce viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material to our Site;

  • Attempt to gain unauthorised access to our Site, its servers, or any systems or networks connected to it;

  • Launch any form of denial-of-service (DoS) or distributed denial-of-service (DDoS) attack against our Site.

Any such action may constitute a criminal offence under the Computer Misuse Act 1990, and we will report such breaches to the appropriate authorities and disclose your identity as required. If you breach this provision, your right to use our Site will be terminated immediately.

ENTIRE AGREEMENT

These Terms, together with any additional policies or legal notices referenced within them (including our Privacy Policy, Cookie Policy, and other applicable terms), constitute the entire agreement between you and Bellavita Perfumes Limited, regarding your use of the Site. They replace and supersede any prior agreements, communications, or understandings—whether written or oral—relating to the subject matter herein.

Nothing in this clause shall limit or exclude either party’s liability for fraud or fraudulent misrepresentation.

GOVERNING LAW AND JURISDICTION

If you are a consumer: These Terms, and any dispute or claim arising from them or your use of the Site, are governed by the laws of England and Wales. You and Bellavita Luxury both agree to submit to the non-exclusive jurisdiction of the English courts. However, if you are a resident of Northern Ireland, you may also bring legal proceedings in Northern Ireland; if you are a resident of Scotland, you may also bring proceedings in Scotland.

If you are a business user: These Terms (and any non-contractual disputes or claims) are governed exclusively by the laws of England and Wales, and both parties irrevocably agree to the exclusive jurisdiction of the courts of England.

LOCAL LAWS AND REGULATIONS

Our Site and its content are not intended for distribution to, or use by, any person or entity in any jurisdiction or country where such distribution, use, or access would be contrary to law or regulation. If such restrictions apply to you, you must not access or use our Site.

We make no warranty or representation that the Site or its content complies with the laws of any other jurisdiction outside the United Kingdom. If you choose to access the Site from outside the UK, you do so at your own risk and are solely responsible for complying with local laws and regulations. Please seek independent legal advice if you are uncertain about your rights.

SEVERANCE AND WAIVER

If any part of these Terms is found to be unlawful, invalid, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from the rest of the Terms and will not affect the validity and enforceability of the remaining provisions, which shall continue in full force and effect.

No failure or delay by Bellavita Luxury to exercise any right or remedy under these Terms shall constitute a waiver of that right or remedy, nor shall it prevent or restrict us from exercising that or any other right or remedy in the future.

CONTACT US

If you have any questions about the Terms, please contact us at:

Email Address: bellascent@gmail.com